We are here to help.
Reach the Crest team Monday to Friday, 9:00–18:00 GMT. We reply within one business day.
Frequently asked
How do the kits work?+
Each kit is packed to furnish a whole area in one order — bedding, kitchenware, storage or lighting, depending on the kit. Contents are listed on every product page.
Which currency are prices in?+
All prices are shown and charged in US dollars (USD). A flat standard shipping fee is added at checkout.
Where do you ship?+
We ship internationally to the countries shown in the checkout address selector, including the US, UK, Canada, Ireland, Australia, New Zealand and several EU countries. See the Shipping & Delivery Policy.
How do returns work?+
Most unused kits can be returned within 30 days. Faulty or damaged items are replaced or refunded in full. See the Refund & Returns Policy.
Is my payment secure?+
Payments are processed by Stripe on a secure hosted page. Crest never sees your full card number.
What is membership?+
Membership is an optional subscription that unlocks the full Kit Matcher and planning tools. Kits themselves are always one-time purchases. There are no credits or stored balances.
Is Crest a property or letting service?+
No. Crest sells physical home goods only. We do not rent property, collect rent, hold deposits or manage any property transaction.